Refund and Return Policy

At EZPrinterBuy, we strive to provide high-quality products and ensure customer satisfaction. However, if you are not completely satisfied with your purchase, we offer a refund policy under the following terms:

1. Eligibility for Refund

You may be eligible for a refund under the following conditions:

The request is made within 15 days of purchase.
The product was not as described or defective.
The product is unused, in its original condition, and returned with proof of purchase (if applicable).
Digital products/services may have different eligibility criteria based on usage and access.

2. Non-Refundable Items

Certain products and services are non-refundable, including but not limited to:

Downloadable digital content once accessed or downloaded.
Services that have already been rendered.
Customized or personalized products.

3. Refund Process

To request a refund, follow these steps:

Contact Our Support Team – Email info@ezprinterbuy.com with your order details and reason for the refund request.
Review & Approval – Our team will review your request and notify you of approval or rejection within 7 business days.
Refund Processing – If approved, refunds will be processed within 10 business days to the original payment method.

4. Late or Missing Refunds

If you haven’t received your refund within the expected timeframe:

Check your bank account or payment provider.
Contact your bank or payment provider for possible delays.
If you still haven’t received it, reach out to us at info@ezprinterbuy.com.

5. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be updated on this page with the revised effective date.

6. Contact Us

Email: info@ezprinterbuy.com